A Self-Advocate’s Guide To Medical Emergencies
Last Revised: May 2025
IHPP guides are for educational purposes only. The illustrations and information about anatomy are for learning about the human body, health conditions, and preparing for appointments. These guides should not be used to diagnose or treat any health problems. These guides are not a replacement for seeing a licensed medical professional. Please talk with your healthcare provider if you have questions or concerns about your health.
Transcript:
A Self Advocate’s Guide to Emergencies
Created by the Vermont Developmental Disabilities Council
This guide explains what to do during an emergency and how to prepare.
What is an Emergency?
An emergency is a dangerous situation that needs quick action. Examples:
A car accident with injuries
Someone not breathing or choking
Bleeding that won’t stop
A fire
Someone trying to hurt you
What is 911?
911 is the number to call when someone’s life or safety is at risk.
When you call:
Say what the problem is
Give your location
Share your phone number
Stay calm and follow directions
Do not hang up until told to
If you don’t speak English:
Say “Interpreter” and your language
If you cannot call:
You can text 911 (type 911, write a short message, hit send)
It is better to call if possible
How to Prepare for an Emergency
Wear a medical necklace or bracelet
Post your medication list on your fridge
Make a plan with people you live with
Keep a list of trusted contacts
Let responders know about pets or service animals
Set up Emergency SOS on your phone
Use a medical alert system
Who Are First Responders?
Firefighters
Police Officers
Paramedics and EMTs
They will:
Say hi and assess the situation
Remove danger and move you to safety
Give medical help or take you to the hospital
When NOT to Call 911
Do not call 911 for:
Directions
Minor illness or small injuries (like a cold or small cut)
Emotional distress
A ride to an appointment
Instead:
Call a non-emergency number
Call a trusted friend or support person
For mental health crises: Call or text 988
For help with food, housing, transportation: Call 211
Emergency Info Sheet
Fill out a sheet with:
Your address
Your phone number
Emergency contact info
Non-emergency police number
Put it somewhere visible, like your fridge.
Need Help With Your Rights?
In Vermont, call the Health Care Advocate Helpline: (800) 917-7787
To file a complaint with the U.S. Dept. of Health: (800) 368-1019 or email ocrmail@hhs.gov
Register with CARE (Citizens Assistance Registry for Emergencies): https://e911.vermont.gov/care
What is The Inclusive Healthcare Partnership Project (IHPP)?
IHPP supports health access for people with disabilities by:
Creating plain language health info
Helping healthcare providers work well with neurodiverse patients
Last revised: March 2025
Learn more: http://www.ihppvt.org
Supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS), Award: $95,319.